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FAQ

What is Sublimation?

The most advanced technology in the athletic printing process, Sublimation is the method of permanently printing a pattern or image directly into the material.  During Sublimation, heat is used to transfer the ink onto white fabric to create the highest quality images. Sublimation gives us the opportunity to do intricate graphics and designs that cannot be achieved in traditional screen printing.  Unlike screen printing, during sublimation the design is absorbed into the fabric, making it permanent.  Team names, numbers and logos are dyed directly into the garments and will not fade, crack or peel. 


How do I place an order?

Orders can be placed online through our retail store.  After you choose your item, enter the quantity, personalization and choose your design. Once you have checked out, you will receive a confirmation email along with instructions on how to provide us with your logo. 


How do I set up a Team Store?

Create a custom online store for your team, organization or event. Sell your very own custom designed apparel without the inconvenience of keeping inventory, tracking payments or distributing purchased items.  You can choose to have products shipped directly to each customer (shipping and handling fees apply) or distribute the items in bulk. 


Do you require a Deposit?

We require a 50% deposit prior to production and all orders must be paid in full prior to shipping.


Are there fees for artwork / design?

There is a complimentary initial design if an order is placed.  For more information about custom art please call your sales representative. 


How long does it take to receive a custom order?

Your order will be shipped up to 4 weeks after the design is approved.  Orders cannot ship until paid in full.   


Can I make changes to my order?

Once production has been scheduled, no changes can be made to your order. To check what stage your order is in, please call your sales representative.


Can items be machine washed?

Refer to each garment for specific washing instructions. Do not wash white and colored garments together.  All garments should be washed in cold water.  For best results, garments (particularly those containing spandex) should be hung to drip dry.